Open

Seeking feedback

Initial diagnosis

SMSam WaitingSam Approved

I put together the Initial diagnosis. Does it read right to you? Tell me what to change, or say it looks good and I will move on.

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Making AI work

reviewable on canvas

Product Overview

Product

A product I’m building: the control center for your product. It owns your numbers and helps you improve and run your product, on its own or with your team.

Problem

Scout AI, the product’s AI teammate, researches, designs and ships changes alongside the team on a shared canvas. But reviewing that work was easy to miss and hard to trust.

Challenge

How might we make reviewing an AI teammate’s work feel like reviewing a colleague’s: you see what changed, know what it needs from you, and trust that your answer counts?

Solution

A review that lives on the work. It shows what changed, reaches the right person wherever they are, and records every yes.

My role

Freelance product designer

How I built it

FigmaBasic design references

Vibe codedMost of the features

Pull requestsRaised to merge into dev

Result

3.8/5

satisfaction with reviewing Scout’s work.

3× faster

to review, from about 2 min to 40 s.

0 missed

reviews, down from 3 of 5 testers.

Tentative: early signals from 5 moderated sessions

Research & Insights

User problems

In moderated testing with 5 early users, we found people struggling to review Scout AI’s work.

Before: Scout works in the chat on the left while its boards sit on the canvas — Chat Scout talks and asks here Canvas its work lands here

Reviewing Scout AI’s work broke down. People couldn’t see what needed review, missed when they were asked, and couldn’t trust that their answer counted.

Making

Approaches explored

We explored multiple ways to ask for a review. Users preferred seeing what was in review right on the work, while they kept working or made changes.

Explored before it

Why the final won	Chat ask	Modal	Review inbox	On the work
Hard to miss	✕	✓	✕	✓
Shows the actual work	✕	✕	✕	✓
Goes to the person who owns it	✕	✕	✓	✓
Doesn’t stop other work	✓	✕	✓	✓

Product

The review

It lives on the work, and follows people wherever they are.

Where reviews appear

Always on the work. If you’re on the canvas, nothing else. Outside the app only when you’re away, on one channel, plus one weekly email.

One review, the right placeAnswer anywhere, it clears everywhere

Scenario 01 · CanvasOn the canvasDid the owner see it?

Scenario 02 · Control centerIn the control centerWhat did Scout do? · Did the owner see it?

Acme

# general

# approvals

# product

Scout AI

# approvals

Scout AIAPP10:42 AM

Review needed: Initial diagnosis · Mobile checkout

3 findings · 2 observed, 1 hypothesis

ApproveRequest changesOpen in app

✅ Approved by Riya

R1 reply

Riya10:44 AM

looks good, approving

Scenario 03 · SlackIn SlackCan I answer where I am?

Gmail

Search mail

Scout needs your yes: Initial diagnosis Inbox

Scout AI <scout@notifications.app>to me · 10:42 AM

Review the Initial diagnosis for mobile checkout: 3 findings, 2 observed, 1 hypothesis.

Review in appApprove

↩ Reply

Yes, approve.
Send

Message sent UndoView message

Scenario 04 · GmailIn emailCan I answer where I am?

Scenario 05 · ChatScout knows who owns itDid the owner see it?

Scenario 06 · ChatNobody answersWill it stop and wait?

Activation value banner #142

⇄ Draftscout-ai wants to merge into main from scout/banner

ConversationCommits 1Checks 3Files changed 2

Some checks haven’t completed yet1 in progress, 2 successful

✓

All checks have passed3 successful checks

⇄

This pull request is still a work in progressDraft pull requests cannot be merged.

Ready for review

Scenario 07 · GitHubAn engineer reviews codeWho said yes?

Scenario 08 · ChatA change will reach usersWho said yes?

Edge cases

Real reviews rarely go to plan. We designed for when people ask for changes, ask for something Scout can’t do, disagree with each other, aren’t sure who should review, or never reply. In every case the work keeps moving and nobody’s answer gets lost.

When people respond3 cases

Request changesApplied live, max 4 rounds

A change Scout can’t makeKept on the board

Several reviewersChanges winWho said yes?

When people don’t, or aren’t sure3 cases

Who reviews?Suggests, always asksDid the owner see it?

Nobody answersCarry on, take late repliesWill it stop and wait?

Slack or appReply anywhere, mirroredCan I answer where I am?

After a run

After a run: what Scout did, what changed, decisions madeDesigned, in build

Run summaryWhat did Scout do?

Canvas activityWhat changed here?

Decisions madeWho said yes?

3.8/5

Satisfaction with reviewing Scout’s work

3×

Faster to review, from about 2 min to 40 s

Missed reviews, down from 3 of 5 testers

Reflections

Challenges

An AI that works while nobody watches

Reviews had to reach people who weren’t in the app, without flooding them.

One review, many surfaces

Canvas, chat, control center, Slack, email and GitHub all had to agree on a single answer.

What were my learnings?

When AI does the work, the review is the product

How Scout asks decides whether a team trusts it.

Ask less, ask better

One clear ask to the right person beats a gate on every step.

Show the work, not a summary

People approve faster when the ask sits on the thing they’re approving.

What we did well?

Put the ask on the work

The review lives on the block, with a plain question and one tap answers.

Kept people in charge of launches

Nothing reaches users without a named person’s yes.

Built it, not just designed it

Real components, tested with early users and raised as pull requests.

What we could do differently?

Measure from day one

Track time to approve and missed reviews from the first session, not after.

Settle notification rules earlier

Decide where an ask goes before building each channel.

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Let's talk about the next big thing.

design@pranjal-choudhary.com

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pranjal.designxvation@gmail.com

Making AI work

reviewable on canvas

Product Overview

Freelance product designer

3.8/5

3× faster

0 missed

Research & Insights

Making

Product

Reflections

An AI that works while nobody watches

One review, many surfaces

When AI does the work, the review is the product

Ask less, ask better

Show the work, not a summary

Put the ask on the work

Kept people in charge of launches

Built it, not just designed it

Measure from day one

Settle notification rules earlier

Let's talk about the next big thing.

design@pranjal-choudhary.com